Shipping & Returns

Shipping & Returns

Shipping Carriers


Most of our packages are shipped via UPS. We do not ship to PO Boxes, APO, and FPO's.



Shipment Options


We offer free ground shipping to the contiguous US on full priced dresses. All time frames are given in business days (M-F). We do not ship on Holidays.

Ground is 3-5 Business Days.



Shipping Cost


We offer free ground shipping to the contiguous US on full priced dresses.

Expedited shipping method costs will be determined in your shopping cart once you have entered your shipping address.



Do you ship internationally?


No. Unfortunately, we do not offer international shipping at this time.


Returns Policy


Glam Squad Prom and Pageant does not accept any returns or exchanges for any online orders.




We help you make the dress of your dreams possible.

IN STOCK LAYAWAY - find a dress in our store that you love, but it’s more than you want to spend that day? Just pay 25% down and we’ll hold the dress for you for 90 days. Make one payment per month equal to the initial down payment. Once paid off, you can pick up your dream dress.


SPECIAL ORDERS - If we need to special order a dress that we don’t have the style/color/size in stock that you need, you can pay 1/2 down and pay the balance before the dress is pick up! All Special Orders will be kept for 90 days, anything left after that period becomes the property of Glam Squad and any money down will be forfeit.


Deposits and payments on layaways are non refundable.

Please Note: Layaway/Hold/Special Order items are only held for 90 days. We allow a 60 grace period beyond the 90 days. Merchandise not claimed during that time will be considered abandoned and will be returned to our stock and payments and deposits will be forfeited.